Shipping policy

Shipping Policy

At DiGraphics.co.uk, we aim to make the delivery process as smooth and reliable as possible. Please review our shipping terms carefully before placing your order.


1. Standard Shipping

  • Standard shipping is free on all physical products across most UK mainland addresses.

  • We work with trusted courier partners to ensure timely and secure delivery of your printed items.


2. Delivery Times

  • Production and dispatch times vary depending on the type and complexity of the order.

  • Estimated delivery times will be provided  via email once your artwork is approved.

  • Most standard print orders are delivered within 5–10 working days from the date of final proof approval.


3. Restricted Postcodes

While we aim to cover as much of the UK as possible, there are a few postcode areas we currently do not deliver to due to courier limitations or additional shipping costs.

If your delivery address falls within a restricted postcode, we will:

  • Notify you as soon as possible, and

  • Offer an alternative solution, such as delivery to a nearby accessible address or a full refund, if we have taken any payment.


4. Shipping for Design-Only Services

Design-only services (i.e., where no physical printing is involved) are delivered digitally via email, and no shipping charges apply.


5. Delays and Tracking

  • While we try to provide tracking details when available, it is not always possible for us to issue tracking information for every order.
  • If you have not received your order within the estimated timeframe, please contact us at info@digraphics.co.uk, and we will be happy to assist you.
  • Occasional delays may occur due to factors outside our control (e.g., courier disruptions, weather, or seasonal demand).


6. Contact Us

If you have any shipping-related questions or special delivery requests, feel free to reach out:


We appreciate your trust in DiGraphics.co.uk and will continue working hard to ensure your orders are delivered smoothly and efficiently.

DiGraphics.co.uk
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